Now that we are in Step 3 of BC’s Restart Plan, many COVID restrictions have been lifted.

Hotel operations are nearly back to normal.

Here’s what’s still different:

Mask Policy

Masks must be worn indoors by everybody aged 12 and above, regardless of vaccination status. Children under 2 should not wear masks.

Check In & Check Out

  • Credit/debit are preferred methods of payment
  • At the moment we are not storing any guest luggage in the back office

Pool Protocol

  • Pool area is now self-serve without any reservation required
  • Masks are required in the sauna and we ask each person/family to kindly use the sauna for a maximum of 15 minutes at a time

Due to COVID-19 we are no longer able to offer:

  • Stayover service (housekeepers will not enter your room during your stay)
  • Dog bowls, treats, and beds
  • Room service
  • Lobby services, including coffee machine, fruit water station, candy corner
  • “Rent a Fish”

Items on request:

  • Certain items may have been temporarily removed from your room. If there is anything you need upon arrival, please just ask 🙂

To view a PDF of our complete COVID-19 Safety Plan, click here: Summit Lodge Whistler COVID-19 Safety Plan PDF