Now that we are in Step 3 of BC’s Restart Plan, the majority of COVID restrictions have been lifted.

Hotel operations are nearly back to normal.

Here’s what’s still different:


Mask Policy

Masks are not required if you are fully vaccinated. Masks are optional for children aged 2-12. Children under 2 should not wear masks. If you are not fully vaccinated, masks are still recommended.

Check In & Check Out

  • Credit/debit are preferred methods of payment
  • At the moment we are not storing any guest luggage in the back office

Pool Protocol

  • Pool area is now self-serve without any reservation required

Due to COVID-19 we are no longer able to offer:

  • Stayover service (housekeepers will not enter your room during your stay)
  • Cribs/cots
  • Dog bowls, treats, and beds
  • Room service
  • Lobby services, including coffee machine, fruit water station, candy corner, and happy hour
  • “Rent a Fish”

Items on request:

  • Certain items may have been temporarily removed from your room. If there is anything you need upon arrival, please just ask 🙂

To view a PDF of our complete COVID-19 Safety Plan, click here: Summit Lodge Whistler COVID-19 Safety Plan PDF